What is GLMobility SIM card service?
GL Mobility is the best choice for talking freely from country to country using one mobile phone number. It can be used in more than 130 countries. Customers save more than 85% on their long distance calling and roaming charges.
How much does this service cost?
We provide a flat incoming and outgoing NO roaming fee of 89 cents/minute in over 80 countries calling to US and Canada with no additional charge. Click
here for more rates.
Is it the same as my present SIM card?
The GLMobility SIM card offers the lowest rate when making and receiving international calls. With GLMobility you can make and receive calls in over 130 countries without incurring the high costs of roaming fess. On the other hand, other SIM cards are country specific, allowing you to only make and receive calls within one country and incur high ROAMING and LONG DISTANCE fees when dialling other countries.
Is it similar to a calling card?
No GLMobility SIM card is inserted into your mobile phone when you travel abroad and offers you the lowest rates on your incoming and outgoing international calls.
How will it save me money?
GLMobility SIM card offers you no roaming fees in 80 countries and low cost roaming outside of those countries. Our service will reduce your mobile phone bill by up to 90%.
Where can I use GLMobility service from?
GLMobility SIM card can be used in over 130 countries around the world. Click
here for the list of countries the service is available.
Can I keep my GLMobility SIM card and use it again?
Yes, you can reuse your GLMobility SIM card for as long as you wish. Once you setup your account on www.GLMobility.com, mobile number associated with your SIM card will never expire. When you place your calls the system prompts will notify you of your current account balance. Use your credit card to recharge your account whenever the balance is low or depleted. You can also set the auto recharge feature to reload your account automatically.
Can I text to any country in the world through GLMobility SIM card?
Yes you can text messages according to your phone’s user manual worldwide.
Do I have to change my current mobile phone number?
You can either use your mobile phone number card and (forward) your present number to a different mobile phone that has the GLMobility SIM card, or you can replace your current SIM card with GLMobility SIM card and get a new local assigned number anywhere in North America. If you need further information on forwarding your current mobile phone calls to your new mobile unit please contact your mobile phone service provider.
Do I have voice mail?
Yes, the voice mail system has all the standard voice mail features available on your mobile phone.
Will my GLMobility SIM card support different networks in different countries?
Yes the card supports networks in more than 130 countries worldwide.
How do I activate my GLMobility SIM card?
The GLMobility SIM card is 3G capable and works on a wide variety of phones available in the market today.
- - You need to have an unlocked GSM phone.
- - Insert your GLMobility card in your phone
- - Switch on the mobile phone and enter PIN code (if requested) to start the phone service.
How do I place calls?
You can make calls by following the steps below:
- Dial the destination number.
Canada & USA: 001 + area code + phone number
Other destinations: 00 + country code + area code + phone number
- Press “Send”. You will see “Wait for call” message on your screen
- Answer your phone when it rings
- You will hear the number of available minutes for your dialled destination calculated through your account balance.
- Wait for the ringing and your called party to answer.
- Talk!
How do I receive calls?
You can receive your calls on your GLMobility SIM card as any other standard SIM card.
How do I manage my online GLMobility account?
You can logon to your account on www.GLMobility.com at any time and from anywhere worldwide. All that you need is an internet connection.
How do I check my balance?
You can check your balance either through your phone or using your account on www.GLMobility.com. To check through your phone, simply follow the steps below:
- Dial 099
- Press "Send"
- The balance will appear on screen
How do I recharge my GLMobility account?
Simply use one of the methods below:
- - Purchase a recharge card from our website or an authorized dealer and add the time to your account using your phone
- - Purchase additional calling airtime through our convenient recharge option available online. You can set up the auto recharge feature in several ways and never worry about running out of airtime again!
Who can I call when I need assistance?
Our Toll-Free 24 hours 7 days a week customer support will always be available to you anywhere in North America. Our professional staff and technical support teams will assist you and attend to your needs at all times. We provide efficient, expert and friendly support to ensure immediate service recovery if problems occur.
For our customers calling from international destinations to our customer service long distance rates will apply.
Do you have an online help support system?
Yes we have an online – live help support system to answer your questions.
What does a locked mobile phone mean?
A locked mobile phone is one in which restrictions have been put in place so the user can only connect to certain service providers networks. Usually, this service provider is the one you have purchased your current mobile phone plan from.
How do I know if my mobile phone is locked?
When you insert your GLMobility SIM card into your phone you will get anyone of the following messages on the screen after entering the PIN:
How can I unlock my mobile phone?
You can ask your operator for an unlock code, which he is obliged to give you, though conditions and charges may apply. Alternatively you can unlock it yourself by taking your phone to an independent phone shop or by trying one of the independent unlocking websites.
What happens if I am overseas using my GLMobility SIM card and my account has the proper balance, but I still cannot make calls from my mobile phone?
Make sure you have followed the steps described in our “How to use section?”. If you followed all the steps correctly and you are still experiencing difficulties with your card, please contact our customer service number.
What if my mobile phone or GLMobility SIM card does not work?
If you followed all the steps correctly and you are still experiencing difficulties with your card, please contact our customer service number.
What is the coverage that GLMobility offers?
The GLMobility SIM will work in over 130 countries. For details please visit our
“Coverage” page on the website.
Does the cost mentioned for different packages include the shipping cost?
The cost mentioned is for the GLMobility SIM card, the local number anywhere in North America, the first year of your network maintenance fee, and your start-up credit amount. Your shipping cost will be calculated and added depending on your receiving location.
Can I use my SIM with any mobile phone?
The SIM is compatible with all international GSM unlocked phones. You should be able to use the SIM with any international GSM unlocked quad band phone.